Providing customers with the ability to view their order details on the My Account page is a valuable feature that allows them to stay informed about every aspect of their order, from the moment it is placed to the moment it is delivered.
This feature enhances the overall user experience and fosters customer trust and loyalty by providing transparency and accountability throughout the entire order process. With access to detailed information such as order status, shipping updates, and tracking numbers, customers can rest assured that their order is handled carefully and efficiently.
ShopPress fully compatible with most of the popular WooCommerce themes and plugins, is all you need to run a shop. For more information please refer to ShopPress knowledge-base.
How can I download the plugin I purchased?
ShopPress is available for download as a free version in the WordPress repository. It is the best way to test it out and see whether it is right for you. Also you can download the pro plugin right after you purchased it from your dashboard on my.climaxthemes.com If you have any trouble downloading it you can simply refer to our online Sales reps to get help.
Can I create my own template with ShopPress?
Yes of course. There are two options. You can either use a blank template that allows you to create any page, or choose one of the templates that will save you a lot of time.
Do I need other addons to use all the features available in ShopPress?
To use all the features of ShopPress, you only need to install WooCommerce and Elementor. All the features come built-in with the plugin.
Are there any hidden fees?
Absolutely not. All features are included in the subscription, which is billed annually.
Which payment methods do you offer?
We accept all major credit cards, PayPal, and Stripe.
How do I get updates?
To update your plugin simply activate your plugin using your license by going to its dashboard. After activating the theme the auto-update will be automatically available to use. Any time an update is available, a notification will appear in your WordPress backend. You can update it automatically with just a click.
What kind of support do you offer?
We do offer support over an online chat widget but at the level of simple documentation and pre-sale questions. However, regarding technical questions, we do have a year of premium support for our Pro users. After a year you can extend the support by purchasing a package.